Terms & Conditions
No content or material of any kind (text, photo, image or source code) provided on our website www.dailydram.de / www.daily-dram.de / www.espirits.info may be reproduced or redistributed without our permission.
2. Payment Methods
Payments can be made by bank transfer. Bank account information is provided at the end of this terms. First time customers have to pay in advance.
3. Returns Policies
We try to ensure, that all products supplied to our customers arrive in perfect condition. If you are unhappy with products purchased we will refund your money, (excluding the delivery charge), or exchange the products if you inform us within 7 days after the day of delivery. You can use fax, email or letter to make a claim. Contact information is provided at the end of this terms
Any returned products must be returned to us in good condition, with all packaging intact. All refunds and reimbursements will be paid within 30 days of your notifying. Any product returned must be within its original packaging and adequately packed to avoid any possible damage or loss of value. The cost of returning the product is the responsibility of the customer.
4. Damage Claim
If your parcel arrives damaged, please take care for a confirmation of the damaged items by an official note of the delivering parcel service.
5. Minimum legal age
We may only sell alcohol products to those over the age of 18. By placing an order, you confirm that you are at least 18 years of age and the minimum legal age for purchasing alcohol products in your country of residence.
Please note, deliveries are made Mon-Sa during business hours, to ensure immediate delivery someone has to receive and to sign for the parcel. For international orders, delivery times vary depending on location. Delivery charges calculation is based on the weight of the product, the destination (country) and prices of transport-supplier. Shipping and handling charges are based on the rates of DHL (former Deutsche Post AG)or Hermes Logistic Group.
We have endeavoured to ensure the accuracy of the information on the site. Should a product be unavailable, we will inform you of this promptly. Prices and specifications can change without notice and products are subject to availability.
8. Continuity of access / service
Our objective is to offer our customers the best possible service, but we are unable to accept responsibility for interrupted access to our website due to technical problems outside of our control. Due to the nature of the Internet, access may be suspended, restricted or terminated at any time, and we are therefore unable to guarantee entirely error-free access and services.
9. Bank information and Address
Phone: +49 (0)6431 - 5848893
In case of payment we will send you our banking details.
We collect some personal information in our registration form which we ask customers to complete when ordering. This information is collected so that we can contact you for offers, and so that we can deliver orders if products are ordered online. No information will be given to third party.